Marble Restoration & Stone Care Service

From Complex Restoration To Simple Polishing

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Text: (347)699-6090
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Frequently Asked Questions about Marble Restoration

Q: How to avoid permanent stains?

A: You can avoid these by wiping the surface, just immediately after it gets a spill, or you can guard the marble upfront, using a layer of marble sealant. You should reapply the sealer every 6-12 months, to keep the spillage above the marble pores. You should never allow the sealant to get worn out, as it would leave the marble vulnerable. It important especially on light and highly porous kinds of marble.

Q: Is marble a maintenance free flooring material?

A: Contrary to popular opinion, marble as well as other natural stone floors requires consistent and regular maintenance to protect the surface from traffic abrasion and discoloration. Although it is a rock, it does wear, discolor, stain and break. “Etching” is a term used when the surface is damaged by many typical household products or by liquids such as soda, citrus drinks or alcohol. This damage is typically a whitish or gray spotting on the surface. With the sizable investment that is typically associated with choosing stone as a flooring material, it is best to stay on top of the care and maintenance. The cost of restoration could be several times that of a typical maintenance schedule.

Q: Is it worth buying a travertine coffee table with a hairline crack? Can this be repaired? 

A: It can be worth and not, first you should find who will fix it and how much it will be. The proper repair can be expensive too. The cheaper can be to order brand new table in stone fabrication shop, since it’s has no brand.

Q: Is there a way to completely protect marble from staining?

A: Unfortunately there is no way to completely protect from staining. The sealing has limited protection; it helps to prevent from liquids to absorb into the stone and doesn’t help (or very little) from etches, dull spots and scratches as well. Only proper care can help to avoid such etches.

Q: Why has my marble floor lost its original appearance?

A: Most often the problems can be attributed to traffic abrasion and/or the use of harsh cleaners and topical coatings. You should always use cleaners that are specifically designed for maintaining natural stone. A neutral, free-rinse cleaner is best for periodic wet mopping. An untreated dust-mop should be used for the daily maintenance of the floor. Spray and mop type floor products for vinyl floors should never be used to maintain stone floors. The use of this type of product will only increase the maintenance of the floor.

Q: Exactly how can ABC Stone restore my floor?

A: We present 4-step process to actually reface the surface of the stone and then chemically close, harden and polish the surface.
See: Marble floor restoration – 4 steps

Q: Why can’t I use topical finishes or coatings on my stone floor to produce a shine?

A: The alkalinity of the products used to maintain topical finishes will dull and discolor the stone over a period of time. Spray and mop type floor products for vinyl floors should never be used to maintain stone floors. The use of these types of products will only increase the maintenance of the floor.

Q: What is the difference between ABC Stone’s maintenance process and alternative methods of maintenance?

A: Our maintenance process is designed to actually polish the stone with no topical film to discolor or build-up. It is much less labor-intensive than waxing methods and does not require the use of strong acids.

Q: How long will my marble hold its appearance?

A: The length of time your marble will hold its appearance depends on the amount of traffic it receives as well as the types of traffic it receives. Also the maintenance practices used will play a key role in its appearance.

Q: How can I obtain specific information on the overall condition and repair of my marble flooring?

A: Contact us and trained representative will analyze your flooring problem and even provide a free demonstration on your floor.

Q: We’re remodeling our kitchen and installing new countertops. Synthetic countertops cost slightly less than granite, but how do they compare in the long run?

A: As the saying goes, imitation is the greatest form of flattery. Countertops made from acrylic and other manufactured materials may have the “look” of granite, but the similarities end there. For resistance to bacteria, heat, scratches, stains and overall performance, granite is unsurpassed. Some marble with honed or matte finishes also make high quality kitchen countertops.

Q: We’re building a new home and would love to put a marble floor tile in our foyer, but we are concerned about the heavy foot traffic it will receive. Any suggestions?

A: Marble has been used as a flooring material for more than 6,000 years and continue to be a popular choice for bringing beauty to entry foyers and other areas of the home. You need only take some simple precautions to protect your investment. Use a non-slip mat outside the entrance to your foyer and a carpet or areas rug inside to capture the abrasive grit and dirt tracked in from outdoors. Dust mop your marble floor frequently to remove dirt and dust particles that can scratch the surface. Use warm water and a small amount of soap or neutral stone cleaner to wash. Then rinse and dry thoroughly.
See: Some Tips to Extend Life of Marble

Q: After a recent party we discovered a dark red stain, possibly red wine, on our sandstone hearth. What can we do to remove the stain?

A: Because all natural stones is porous, it tends to absorb stains. But it is the same porosity that gives homeowners an edge in stain removal – you simply reverse the process by applying a chemical poultice, which re-absorbs the spill. The choice of poultice materials will vary depending on the type of stone and the spill. When thoroughly dry, the poultice is removed and the stain should be, too.
See: Stain Removal Page

Q: What is natural stone?

A: Nature has taken millions of years to create the marvel of natural stones which is clearly unmatched by any other building material so far in strength, durability, beauty and stunning colors. The difference in natural stone is due to geological formation of stones in various regions of this planet Earth.
is an Igneous rock, found deepest in the Earth’s crust. Formed by cooling and solidification of molten rocks. Granite is second in Hardness to Diamond.
Marble, Onyx & Slate
are Metamorphic rocks, formed when chemically active fluids, pressure and heat comes in contact with deeply buried rock. The beautiful veining pattern present in stone is a result of metamorphic heat.
Limestone, Sandstone & Travertine
are Sedimentary rocks, found on the outside crust of the Earth, weathered and buried under sediments, and are bonded over time to form these beautiful stones.

Q: What are the salient features & benefits of natural stone?

A: Nature’s Beauty! The extensive color selection and the uniqueness of each slab of granite, design possibilities are endless.
Scratch Resistant
Weighing in at a “7” on the ‘Measure Of Hardness Scale’ Natural Granite (Quartz) is the most scratch resistant countertop on the market today. The only materials harder are Diamond, Topaz and Sapphire. Extremely resistant to everyday normal abuse caused by objects such as knives, toys, keys etc.
Heat Resistant
Granite is naturally burn resistant withstanding temperatures up to 1200° F. So, if a building burns down the only thing left will be granite countertops! Since natural granite can withstand so much heat you do want to caution yourself against ‘thermal shock’ (going from a low temperature to a really high temperature in a short period of time). So, you still want to use good judgment in placing extremely hot pans on your countertop.
Wear Resistant / Extremely Durable
Because of granite’s natural characteristics being extremely hard, resistant to scratches and resistant to heat, it has become the material of choice when a project demands something to be “Built to Last”. For thousands of years, granite has been used to construct buildings, walls and floors and has proven the test of time withstanding powerful forces such as the heat of the sun, damaging rains and strong winds.
Stain Resistant
Seal your granite countertops every year or two, with an easily applied stone sealer to assure against possible staining. This process takes about 15 minutes and can be simply applied by the customer.

See: Marble, Granite, Natural and Artificial Stones

Q: If Zodiaq has been cleaned using something too abrasive, and it has lost some of its luster, can it be restored?

A: Yes, it can be restored, but in most cases entire surfaces should be re-polished, not only that dull spot. it is almost same as marble, but buffing (last step), should be done by neutral (not acidic) buffing powder. Polishing back to shine is usually easy.

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